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Warranty information for the Vanguard & Timber Ridge Stoves This is packaged with all Products.

Always specify model and serial numbers when communicating with the factory.

We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We make no other warranty, expressed or implied.

VANGUARD LIMITED WARRANTY

DESA International warrants this product to be free from defects in materials and components for four (4) years and five (5) years on stainless steel burners from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.

This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this product to proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA International who will provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.

This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by inproper installation. Travel, diagnostic cost, labor, transportation and any and all such other cost related to repairing a defective heater will be the responsibility of the owner.

TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERS THE SALE OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO FOUR (4) YEARS ON ALL COMPONENTS AND FIVE (5) YEARS ON STAINLESS STEEL BURNERS FROM THE DATE OF FIRST PURCHASE; AND DESA INTERNATIONAL'S LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states do not allow a limitation on how long an implied warranty last or an exclusion or limitation of incidental or consequential damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

For information about this warranty write:
DESA INTERNATIONAL
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
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TIMBER RIDGE STOVES WARRANTY
Have this information on hand if you phone the factory or your dealer regarding this product. Retain for your files: Model Number __________________________ Date of Purchase ________________________ Date of Manufacture _________________ Serial #_____________________ LIMITED 5 YEAR WARRANTY FROM THE DATE OF PURCHASE TO THE ORIGINAL OWNER The manufacturer extends the following warranties: Five Year Period: 1. Carbon steel and welded seams in the firebox are covered for 5 years against splitting. 2. The cast iron door, hasp and hinges are covered for 5 years against cracking. Three Year Period: 3. Component parts such as combustor housing, flue collar, flame impingement plate, baffle plate, brick retainers, combustor plate and fasteners are covered for 3 years against cracking, breakage and welded seams from separating. One Year Period: 4. Electrical components, accessory items, firebrick, glass and the painted surface are covered for 1 year from the date of purchase. Conditions and Exclusions: Damage from over-firing will void your warranty. This warranty does not apply if damage occurs because of an accident, improper handling, improper operation, abuse, or unauthorized repair made or attempted to be made. The manufacturer is not liable for indirect, incidental, or consequential damages in connection with the product including any cost or expense providing substitute equipment or service during periods of malfunction or nonuse. All liability for any consequential damage for breach of any written or implied warranty is disclaimed and excluded. Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above may not apply to you. Procedure: Purchaser must give notice of claim of defect within the warranty period and pay transportation to and from a service center designated by the factory. The dealer from which the unit was purchased or the factory, at our option, will perform the warranty service. Other Rights: This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state. NOTE: THIS WARRANTY IS NULL AND VOID IF YOU DO NOT RETURN THE ATTACHED WARRANTY REGISTRATION WITH A COPY OF THE SALES RECEIPT WITHIN 30 DAYS FROM THE DATE OF PURCHASE. WARRANTY IS NOT TRANSFERABLE.


Warranty Information
VANGUARD BASIC WARRANTY

Vent-Free and Vented Products

5-Year Burner Warranty

4-Year Parts Warranty

1-Year Accessories

Comfort Depot does not warranty any products. The warranty is between the manufacture and the end user.

Wood Burning Products

Contact Comfort Depot at 1-800-719-3246 For Details on Wood Burning Product Warranties.

TIMBER RIDGE STOVES BASIC WARRANTY

5-Year Box & Door

3-Year Component Parts

1-Year Electrical & Accessory Items

Comfort Depot does not warranty any products. The warranty is between the manufacture and the end user.



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